Customer Services Officer

Location:

Region: Nottingham

Role:

  • Industry: Local Authority
  • Job Type: Contract / Freelance
Rate: £16 - £17 per hour

Application Details:

Start Date: ASAP
Expiry Date: 23/10/2024
Job Reference: BBBH225196_1729105586

Customer Services Officer

One of my clients based in Nottinghamshire are currently on the search for an additional Customer Services Officer to assist their team on a part-time basis.

This position is initially until the end of March but does have scope to go on for longer.

My client are looking for someone for 24 hours per week, with a monthly rota system deciding whether your hours are in normal trading hours, or out of hours.

Flexibility on overtime would be appreciated.

Day-to-day duties:

Work in their central control taking emergency calls for the organisation and take calls from their lifeline service.

Additional role information

Duration: 5 months initial.

Hours per week: 24.

Working Pattern: All hours spent in office.

Rate: £16-£17p/h (paid through umbrella).

Start Date: ASAP.

Should this opportunity sound like one worth chasing, please feel free to get back to this email () or call 0115 666 6399 and ask for Sam.

*** If this role is not suitable for you but might be for a friend or unhappy co-worker, pass it on to them! ***

g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

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L&D Team

We are very lucky that g2 recruitment see Learning and Development as a vital part of a consultants journey which is why we have 4 people in the team who you will work very closely with from day 1 in your career. The team are on hand to guide you through your career at all levels and provide extra support working closely with the management team to give all consultants the best chance of success.  

Our Three Pillars of Training

Academy:
Week 1 is a series of remote sessions to learn all things systems, followed by a 1 week academy process which is a mixture of classroom and deskside this will be in one of our UK offices and usually consists of 3-8 other consultants all starting their journey together.

Experienced Modules:
These are a variety of sessions curated by us designed to support consultants as they are progressing through the career ladder, the aim is to ensure consultants at all levels have access to L&D.

Junior Management Programme:
Ran by our head of L&D this programme is designed to support junior managers as they start their management career. This involves things like personal branding, time management and ends in a business plan which is presented to members of the Exec board and senior management team.

Jaz D’Avola
Head of Learning & Development

Jaz joined g2 Recruitment in 2013.

She now leads our Learning and Development programme, transferring the knowledge and wisdom she learnt as a recruiter to the new generation of talent.

Imani WIlliams
Learning and Development Consultant

Imani joined g2 Recruitment in 2022.

His role involves developing individuals in all areas of the business, varying from inducting and onboarding consultants to working with them 1 to 1 to identify areas of development.  He aids with growth of L&D across the business, watching consultants experience and develop.

Meghan Mcloughlin
Learning and Development Consultant

Meghan joined g2 in 2023 as an L&D consultant, Working in recruitment for 6 years, her role is to  help consultants at all levels to upskill and focus on development points. This could be anything from sales calls or candidate calls to organisation improvements.

Kane Gray
Systems & Academy Trainer

Kane joined g2 in April 2023 as an Academy & Systems Trainer.

His role involves teaching the consultants that are new to the company the foundations of recruitment and our systems before then helping them to upskill in areas specific to each consultant. Working closely with different consultants and watching them implement the feedback, apply it, and then benefit off the back of it.

Candidates

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Clients

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